$199/month · No sales call · Live in 30 minutes
Your first CSM.
Without the hire.
AI agents that catch churn risks and expansion signals across every customer, then act on them, so your accounts grow on autopilot.
or email us directly at hello@clynto.ai
Built by a Top 100 CS Strategist (2022 · 2025) with 10+ years running post-sales at B2B SaaS companies.
CS tools tell you what happened. Nobody has time to act on it.
Health scores you don’t trust
A single number built from logins and NPS. It goes red the week the champion leaves - after the champion leaves.
Playbooks that live in Notion
You wrote the onboarding, renewal and expansion playbooks. They run only when a CSM remembers, and only for the top 20% of accounts.
No budget for a CS hire yet
Your first CSM is a big bet at your stage. Until then, the founder or one person covers every account between everything else, and the accounts nobody opens are the ones that churn.
70% of CS work is automatable. Larry does it.
Whether it’s you, your co-founder, or one person doing everything - Larry handles the 70% that doesn’t need a human so you can focus on the relationships that matter.
70%
Automate this
- Signal detection and health scoring
- Triage decisions on low-complexity risk
- Initial outreach and follow-up cadences
- CRM updates and task creation
- QBR preparation and data gathering
- Renewal timeline tracking and sequencing
- Meeting summaries and action items
- Pre-call briefings for every customer call
30%
Humans only
- Executive relationship management
- Renewal negotiations and pricing
- Competitive displacement strategy
- Account political dynamics
- Champion building
- Escalation judgment calls
How it works
Every signal. One place. Automatic action.
Clynto ingests signals from your entire post-sales stack and acts on churn risk and expansion the moment they appear - not at the next QBR.
One brain. One memory.
Everything automated.
Larry does it all - signal detection, triage, outreach, CRM updates, QBR prep, renewal sequencing, expansion identification. Every action tracked. Every outcome fed back into Larry’s learning loop.
Signal fires
Champion goes silent. Mixpanel webhook fires. Normalised and written to Account Graph.
Instant
Larry reads context
45 days to renewal. Health trending down. No CSM touch in 18 days. QBR 4 months ago.
~2 seconds
Larry decides
High priority. Compounding renewal risk. Act now. Routes to Intervention Executor.
~5 seconds
Email drafted
Personalised email referencing last QBR goals. Approval card appears in CSM’s queue.
~30 seconds
CSM approves
30 seconds. One click. Larry sends, tracks response at 7 and 30 days, and learns.
30 sec CSM time
Total elapsed time from signal to CSM approval card: < 60 seconds
Step 01
Connect every signal
Pipe in CRM, billing, product usage, support and email. Clynto builds one live profile per account - no warehouse project, no engineering ticket, and read-only by default.
Explore integrations →Northwind Robotics · sources
Syncing- HubSpot
- Stripe
- Slack
- Freshdesk
- Mixpanel
- Gmail
- Outlook
- Salesforce
Northwind Robotics
northwind.io
- Contract
- $128,400 ARR
- Renewal
- 24 days
- Open tickets
- 4
Sample account - figures are illustrative
Ask it in plain English. It checks, and tells you what it found.
"What does Orchid Health’s contract say about notice?" Larry answers from your live data and whatever contracts you’ve uploaded - and shows exactly what it checked.
Answers from what it can actually see
Live account data and any contracts you've uploaded - not a guess.
Shows its work
Every answer names what it checked, so you can verify it yourself.
Confirms before it acts
Ask it to update records and it waits for your confirmation first - including a bulk update across up to 500 accounts in one request.
Voice and file uploads
Talk to it, or hand it a document - a contract, a call transcript - and ask about what's in it.
15+ CS leaders. Same story, every single time.
Before writing a line of code, we spent three months in discovery calls with founders and CS leads at early-stage SaaS companies. Here is what they told us.
“Health scores are based on my team’s gut feel. We don’t have a system that tells us objectively which accounts are at risk - we find out when it’s too late.”
Head of Customer Success
B2B SaaS · $5M ARR · 6 CSMs
“We have 400+ accounts and 4 CSMs. The bottom 40% get almost no proactive attention. They churn and we only understand why after the fact.”
VP Customer Success
B2B SaaS · $8.2M ARR · 4 CSMs
“My team spends 4-5 hours preparing a QBR. That’s time they should be spending with customers. We keep saying we’ll fix it. We haven’t.”
Director of Customer Success
B2B SaaS · $8M ARR · 3 CSMs
100% of discovery calls confirmed data silos as the root cause · 100% said health scores were based on CSM judgement, not system data
One platform. Signals in, actions out.
Clynto connects to the systems you already run, builds a living picture of every account, and turns your playbooks into agents that execute.
Today's Focus
Your personal daily queue - tasks due today, signals on your accounts, meetings.
ExploreAccount 360
Every account in one view: contract, usage, tickets, stakeholders, journey stage.
ExploreSix-Pillar Health Score
Health you can explain to a CFO, with the driver behind every change.
ExploreUsage Intelligence
Per-user, per-account product analytics, refreshed daily.
ExploreAgents
20 agents across nine sections that monitor, reason and act.
ExploreEmail Responder
Inbound customer email, read and answered - as a draft unless you say otherwise.
ExploreCampaigns
One sequence across a whole segment, not one account at a time.
ExploreWorkflow Builder
15 pre-built playbooks for the moments that decide NRR.
ExploreLongtail Automation
A full CS motion on the accounts nobody has time to open.
ExploreReports
QBRs and annual reviews drafted from your data, ready to send.
ExploreRevOps
ARR waterfall and invoice-level billing projection, by month and by year.
ExploreMeet the agents already on your team.
Champion Loss Detector
Reads recent contact and signal activity for the account’s champion and flags a bounce, a role change, news of a departure, or silence for 3× their own usual gap (min. 21 days). Suggests a successor.
Health Analyst
Reads signals, usage and support history to score account health and call out the top one or two risks in plain language.
Renewal Brief
Builds a renewal-ready brief - confidence level, key risks, expansion opportunities and a suggested talk track.
Portfolio Digest
Rolls up every flagged signal, at-risk account and recent agent action across a CSM’s book into one daily digest. Runs as its own scheduled job.
Built by someone who’s carried the number.
Clynto was founded by Vishal Arya, a Customer Success leader with 10+ years running post-sales at B2B SaaS companies and Top 100 CS Strategist recognition in 2022 and 2025. It isn’t a CRM with an AI badge. It’s the system a CS leader would build if they were tired of choosing which accounts get attention.
Vishal Arya
Meet the founder →AI-first, not AI-added.
Agents are the product, not a feature tab.
Action, not dashboards.
Every signal ends in something being done.
Priced for early-stage teams.
$199/month for unlimited users and accounts. No procurement, no implementation project.
Early Launch offer
Free for a week, then $199 per month
Unlimited users and accounts, always. Connect a CRM, import your accounts, and let the agents run. No card for the first 7 days, and nothing sends to a customer unless you turn it on.
Works where your team already does.
Connect your full stack in minutes. Read-only where it matters - Salesforce sync writes accounts back, only when you connect it.
- HubSpot
- Stripe
- Slack
- Freshdesk
- Mixpanel
- HubSpot
- Stripe
- Slack
- Freshdesk
- Mixpanel
- Gmail
- Outlook / Microsoft 365
- Salesforce
- Calendar (iCal)
- CSV / Excel
- Gmail
- Outlook / Microsoft 365
- Salesforce
- Calendar (iCal)
- CSV / Excel
Every connector is built and maintained in-house.
Nothing reaches a customer unless you said it could.
Every workflow step runs at a mode you set per Profile. The normal pattern is to let steps run themselves on Self-Serve accounts and require approval as you move up to High-Touch Enterprise.
Just notify
An in-app notification. Nothing else happens.
Needs approval
The step waits in Approvals for a human to confirm.
Draft in CSM mailbox
An email step lands as a draft in the owner’s mailbox. A human still clicks send.
Do automatically
A task, flag or CRM update runs with no human in the loop.
Send automatically
An email step sends for real, behind the guards that gate every auto-send.
Email never sends by surprise
Every email lands as a draft in your CSM's mailbox by default. An Admin has to switch on auto-send for a workflow before anything sends by itself - and even then, these guards hold a send back:
- 01No send if the contact was already emailed in the last 3 days
- 02No send if the account was emailed by another workflow in the last 48 hours - goes to Approvals instead
- 03Quiet hours: nothing sends 8pm-8am in the recipient’s time zone
- 04Held while a support ticket is open on the account
- 05Skipped entirely for Lost accounts
- 06Inbound Auto-Reply never replies about cancellation, pricing, legal, security, complaints or escalations
Enterprise-grade from day one.
The answers your security reviewer asks for, before they ask.
Azure-hosted
Container Apps, Key Vault, Front Door. No long-lived cloud keys in the pipeline.
Tenant isolation
Enforced at the database layer. Cross-tenant access is architecturally impossible.
Field-level encryption
Pricing, renewal terms and commercial notes get a second layer on top of at-rest.
SOC 2-aligned controls
An 80-item internal control framework. Questionnaire and DPA on request.
Never trains shared models
Enterprise AI deployments in our own tenancy. Your data serves only your org.
Read-only where it matters
HubSpot, Stripe, Mixpanel and support data are read-only. Salesforce sync writes accounts back, and only when you connect it.
Frequently asked questions
- What is Clynto AI?
- Clynto AI is an agentic platform for B2B SaaS companies, typically $0-$10M ARR with 0-50 employees. AI agents like Champion Loss Detector and Portfolio Digest monitor every account, score health across six pillars, and run your post-sales playbooks - catching churn risk and expansion signals early and acting on them.
- Who is Clynto built for?
- Clynto is built for B2B SaaS companies roughly $0-$10M ARR with 0-50 employees - teams too small for a dedicated CS ops function but too large to track every account from memory. It fits especially well when one or two people are covering the whole book.
- What tools does Clynto integrate with?
- Clynto connects to HubSpot, Salesforce, Stripe, Freshdesk, Mixpanel, Gmail, Outlook and Slack, plus calendar sync, CSV/Excel import, and a Usage API for your own product data. Each integration connects with an API key or credentials rather than an OAuth flow. HubSpot, Stripe, Mixpanel and support data are read-only; Salesforce sync writes accounts to Salesforce, and only when you connect it.
- How is Clynto different from Gainsight, ChurnZero or Vitally?
- Gainsight, ChurnZero and Vitally are built for larger CS teams, with months-long implementations and a dedicated admin. Clynto is built for B2B SaaS teams under $10M ARR, where a founder or one or two CSMs cover every account. You connect your stack in under an hour, and agents like Champion Loss Detector and Playbook Executor don't just alert you to risk, they run the save playbook within the approvals you set.
- How long does it take to set up?
- Sign up and you’ll be exploring your own data in about 30 minutes - import accounts, connect HubSpot, Stripe, Freshdesk or Mixpanel, and agents start watching every account from day one.
- Does Clynto replace customer success managers?
- No - it removes the monitoring and admin work so CSMs spend their time with customers. Agents watch every account, score health, and run the 15 pre-built workflows - Health Risk, Renewal Risk, Champion Loss and more - while a human still owns the relationship and every judgement call that matters.
- Is my customer data secure?
- Yes. Every account is isolated at the database layer by organisation, and sensitive contract fields get an additional layer of field-level encryption. The whole platform runs on Microsoft Azure.
- How do I get started?
- Book a demo and we'll walk through Clynto on a realistic version of your own portfolio. From there you can start your 7-day free trial with no card required. After that it's $199/month with unlimited users and accounts.
See your portfolio the way Clynto sees it.
Bring your CRM and usage data to a 30-minute demo. We’ll show you the risks you didn’t know were there.